Privacy Policy
We value your trust and are committed to protecting your privacy.
Welcome to Loansta ("Company", "we", "our", or "us"). This Privacy Policy explains how we collect, use, disclose, store, and protect your personal information when you access our website, submit a loan application, use our services, or communicate with us.
By accessing or using our website, you acknowledge that you have read, understood, and agree to this Privacy Policy.
About Loansta
Loansta is an online financial services platform that helps individuals and businesses explore and apply for various loan products through our network of partner banks, NBFCs, and other financial institutions. Loansta acts as a facilitator and does not guarantee loan approval. Loan approval is solely at the discretion of the respective lending institution.
- Home Loans
- Personal Loans
- Business Loans
- Car Loans
- Doctor Loans
- Education Loans
- Loan Against Property
- Balance Transfer Loans
- Mortgage Loans
- Other financial products and services
Information We Collect
A. Personal Information
- Full Name
- Father's / Mother's Name
- Date of Birth
- Gender
- Mobile Number
- Email Address
- Residential & Office Address
- City, State, PIN Code
- Employment Type
- Company / Business Name
- Monthly or Annual Income
- Loan Requirement
- Existing Loan Details
- PAN Number (if required)
- Aadhaar Number (if required)
- GST Information (for business loans)
- Bank Details (where necessary)
- Documents uploaded during loan processing
B. Financial Information
- Monthly Salary
- Business Turnover
- Income Proof
- Bank Statements
- Credit Score Information
- Existing EMI Details
- Property & Vehicle Details
- Business Information
- Financial Documents
C. Technical Information
- IP Address
- Browser Type & Device Information
- Operating System
- Screen Resolution
- Language Preference & Time Zone
- Website Usage Statistics
- Referral Source
- Pages Visited & Time Spent
- Click Activity & Search Queries
D. Cookies and Similar Technologies
- Improve website performance
- Remember your preferences
- Personalize your experience
- Analyze visitor behavior
- Detect fraud & enhance security
- Measure marketing effectiveness
How We Use Your Information
- Process your loan inquiry
- Verify your identity and eligibility
- Connect you with suitable lenders
- Compare loan offers
- Contact you regarding your application
- Provide customer support
- Improve our products and services
- Enhance website functionality
- Personalize your user experience
- Send transaction updates
- Send promotional offers (where permitted)
- Conduct internal analytics
- Detect fraud and suspicious activity
- Comply with legal obligations
- Protect our legal rights
Communication
By submitting your information, you authorize Loansta and its partners to contact you through Phone Calls, SMS, WhatsApp, Email, Push Notifications, and other electronic communication channels. You may opt out of promotional communications at any time.
Information Sharing
We respect your privacy and do not sell your personal information. Information is shared only to provide requested services, comply with legal requirements, or protect legitimate business interests.
- Banks & NBFCs
- Financial Institutions
- Loan Processing Agencies
- Credit Verification Agencies
- Technology Service Providers
- Payment Service Providers
- Legal Advisors
- Government Authorities & Regulatory Bodies
- Auditors
- Fraud Prevention Agencies
Data Security
We implement appropriate administrative, technical, and physical safeguards. Despite our efforts, no method of internet transmission is completely secure.
- SSL encryption
- Secure servers & firewalls
- Access controls & password protection
- Regular security monitoring
- Limited employee access
- Secure document storage
Data Retention
We retain your personal information only as long as necessary to process your loan application, fulfill contractual obligations, comply with legal and regulatory requirements, resolve disputes, maintain business records, and prevent fraud. When data is no longer required, it is securely deleted or anonymized.
Third-Party Websites
Our website may contain links to third-party websites, lenders, or service providers. We are not responsible for their privacy practices, security, or content. We recommend reviewing their privacy policies before sharing personal information.
User Rights
To exercise these rights, please contact us using the details on our Contact page.
- Access your personal information
- Correct inaccurate information
- Update your profile
- Delete your personal information (where permissible)
- Withdraw consent for marketing communications
- Request clarification regarding data usage
Children's Privacy
Our services are intended only for individuals who are at least 18 years of age. We do not knowingly collect personal information from minors. If we become aware that information from a minor has been collected, appropriate steps will be taken to remove it.
Marketing Communications
With your consent, we may send loan offers, promotional campaigns, product updates, service announcements, financial tips, and newsletters. You may unsubscribe at any time using the unsubscribe option or by contacting us.
Legal Compliance
We may disclose personal information if required to comply with applicable laws, respond to legal processes or court orders, protect our legal rights, prevent fraud or financial crime, or safeguard users and the public.
International Data Transfers
If our technology partners or service providers operate outside your country, your information may be processed in other jurisdictions while maintaining appropriate safeguards and security standards.
Limitation of Liability
While we take reasonable steps to safeguard your information, Loansta shall not be liable for unauthorized access, data breaches, system failures, cyberattacks, or circumstances beyond our reasonable control.
Changes to This Privacy Policy
We may update this Privacy Policy periodically. The revised version will be posted on this page with an updated "Last Updated" date. Continued use of our website after changes become effective constitutes acceptance of the revised Privacy Policy.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us through the contact information provided on our website. Our support team will make reasonable efforts to respond promptly.
Consent
By accessing our website, submitting a loan inquiry, uploading documents, or using any Loansta services, you confirm that:
- You have read and understood this Privacy Policy.
- The information you provide is accurate to the best of your knowledge.
- You consent to the collection, processing, storage, and sharing of your information as described in this Privacy Policy.
- You authorize Loansta and its authorized lending partners to contact you regarding your inquiry and related financial products.
We are committed to protecting your privacy and handling your information responsibly, securely, and in accordance with applicable laws.